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Zoom Cobrowse SDK

Use when using Cobrowse.

OpenAI pluginVersion 1.0.0Exact read-only source

Zoom Cobrowse SDK

Use this skill after the support workflow is clearly a browser co-browsing experience. If the user is still choosing between Zoom Contact Center, Virtual Agent, Video SDK, or Cobrowse, route through `start` or `plan-zoom-product` first.

Workflow

  1. Confirm the role model: customer page, agent console, session initiation, and how the PIN or link is handed off.
  2. Check auth and session setup before UI work: tokens, allowed origins, environment variables, and SDK loading.
  3. Design privacy controls early: masking rules, blocked elements, remote-assist permission boundaries, and audit requirements.
  4. Implement the minimal lifecycle first: initialize, start or join, subscribe to events, reconnect, and end.
  5. Add advanced capabilities only after the base session is stable: annotations, multi-tab persistence, custom PINs, and remote assist.
  6. When debugging, isolate browser support, CORS/CSP, token generation, third-party cookie behavior, and SDK event errors.

References

  • Full preserved guide: [references/full-guide.md](references/full-guide.md)
  • API reference: [references/api-reference.md](references/api-reference.md)
  • Session lifecycle: [concepts/session-lifecycle.md](concepts/session-lifecycle.md)
  • Privacy masking: [examples/privacy-masking.md](examples/privacy-masking.md)
  • Remote assist: [examples/remote-assist.md](examples/remote-assist.md)
  • Common issues: [troubleshooting/common-issues.md](troubleshooting/common-issues.md)