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Zoom Contact Center Ios

Zoom Contact Center SDK for iOS. Use for native iOS chat/video/ZVA/scheduled callback integrations, app lifecycle bridging, rejoin flow, and callback handling.

OpenAI pluginVersion 1.0.0Exact read-only source

Zoom Contact Center SDK - iOS

Official docs: - https://developers.zoom.us/docs/contact-center/ios/ - https://marketplacefront.zoom.us/sdk/contact/ios/index.html

Quick Links

[concepts/sdk-lifecycle.md](concepts/sdk-lifecycle.md)
[examples/service-patterns.md](examples/service-patterns.md)
[references/ios-reference-map.md](references/ios-reference-map.md)
[troubleshooting/common-issues.md](troubleshooting/common-issues.md)

SDK Surface Summary

Manager: `ZoomCCInterface.sharedInstance()`
Context: `ZoomCCContext`
Items: `ZoomCCItem`
Services:
`chatService`
`zvaService`
`videoService`
`scheduledCallbackService`

Hard Guardrails

Set `ZoomCCContext` before channel operations.
Forward app lifecycle calls (`appDidBecomeActive`, `appDidEnterBackgroud`, `appWillResignActive`, `appWillTerminate`).
Use item-based initialization for channels.
Keep rejoin URL handling connected to the video service path.

Common Chains

Contact Center apps in Zoom client: [../../zoom-apps-sdk/SKILL.md](../../zoom-apps-sdk/SKILL.md)
OAuth and identity: [../../oauth/SKILL.md](../../oauth/SKILL.md)

Operations

[RUNBOOK.md](RUNBOOK.md) - 5-minute preflight and debugging checklist.