← Back to the library
Collaboration and knowledge

Zoom Virtual Agent Ios

Zoom Virtual Agent iOS integration via WKWebView. Use for Swift/Objective-C script injection, message handlers, support_handoff relay, and URL routing policies.

OpenAI pluginVersion 1.0.0Exact read-only source

Zoom Virtual Agent - iOS

Official docs: - https://developers.zoom.us/docs/virtual-agent/ios/

Quick Links

  1. [concepts/webview-lifecycle.md](concepts/webview-lifecycle.md)
  2. [examples/js-bridge-patterns.md](examples/js-bridge-patterns.md)
  3. [references/ios-reference-map.md](references/ios-reference-map.md)
  4. [troubleshooting/common-issues.md](troubleshooting/common-issues.md)

Integration Model

  • Load campaign URL in `WKWebView`.
  • Inject `window.zoomCampaignSdkConfig` using `WKUserScript`.
  • Register message handlers for exit/common/handoff flows.
  • Handle URL behavior in navigation delegates (`in-app`, `SFSafariViewController`, or system browser).

Hard Guardrails

  • Register scripts and handlers before web interaction.
  • Handle iOS 14.5+ download behavior where needed.
  • Keep deprecated `openURL` command support as fallback only.

Chaining

  • Product-level patterns: [../SKILL.md](../SKILL.md)
  • Contact Center mobile scope: [../../contact-center/ios/SKILL.md](../../contact-center/ios/SKILL.md)